Congratulations to the M&S team that serves our LegalShield Members! They earned the #1 spot in January for surveys scoring an “Excellent” rating. These surveys are sent randomly to LegalShield Members who have recently called into our office for assistance.
These surveys rate the performance of each person at M&S who interacted with the LegalShield Member. An “Excellent Survey” is a survey in which each category was scored “excellent” by the LegalShield Member!